Greystar Resident App5.70.0 - App Store

The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.

Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).

If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!

Greystar Resident App Features:

. Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used.
. Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late.
. One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due.
. RentNotify - Sends push notifications to your device, reminding you to pay rent.
. Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes.
. Submit Maintenance Requests - Submit a maintenance request right from the app.
. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app.
. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device.
. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print
. Face ID Login - Authenticate with your face with iPhone X+
. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon.

Please note: The Greystar Resident App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products at Greystar property locations.

Version History • Minor bug fixes to improve app stability. 5.70.0 Sep 11 • Plaid ACH for renters insurance payments.
• Improved business bank account setup.
• Enhanced payment and maintenance experiences.
• Improved overall performance 5.69.0 Aug 24 • Flex Payments Integration: Added Flex as a payment option, allowing residents to submit rent payments with a seamless payment experience.
• General & Security Improvements: Implemented behind-the-scenes fixes, security enhancements, and performance improvements to deliver a more secure and smoother app experience. 5.68.0 Jul 23 • General & Security Improvements: Behind-the-scenes bug fixes and performance enhancements for a smoother, more secure, and seamless app experience. 5.67.1 Jun 23 • General & Security Improvements: Behind-the-scenes bug fixes and performance enhancements for a smoother, more secure, and seamless app experience. 5.67.0 Jun 22 • Cash App Pay Integration: Cash App Pay Integration: Added Cash App as a payment option allowing residents to submit payments for rent, events, and amenities. This feature is being released in phases and currently available for only selected residents/users.
• Refund Account Visibility Update: The Refund Account tab will only be visible to primary residents based on property settings. If the tab is unavailable, please contact your property staff or manager for assistance.
• General & Security Improvements: Behind-the-scenes bug fixes and performance enhancements for a better app experience. 5.66.2 May 25 • Cash App Pay Integration: Cash App Pay Integration: Added Cash App as a payment option allowing residents to submit payments for rent, events, and amenities. This feature is being released in phases and cureently available for only selected residents/users.
• Refund Account Visibility Update: The Refund Account tab will only be visible to primary residents based on property settings. If the tab is unavailable, please contact your property staff or manager for assistance.
• General & Security Improvements: Behind-the-scenes bug fixes and performance enhancements for a better app experience. 5.66.1 May 20 • Cash App Pay Integration: Cash App Pay Integration: Added Cash App as a payment option allowing residents to submit payments for rent, events, and amenities. This feature is being released in phases and cureently available for only selected residents/users.
• Refund Account Visibility Update: The Refund Account tab will only be visible to primary residents based on property settings. If the tab is unavailable, please contact your property staff or manager for assistance.
• General & Security Improvements: Behind-the-scenes bug fixes and performance enhancements for a better app experience. 5.66.0 May 18 • Cash App Pay Integration: Added Cash App as a payment option allowing residents to submit payments for rent, events, and amenities.
• Notice to Vacate: Residents can submit notices for allowed properties.
• Move-In/Out Checklist Updates: Set up AutoPay and refund accounts from the checklist.
• Transfermate Service Fee Update: Upcoming service fee changes will automatically reflect in the app.
• General & Security Improvements: Behind-the-scenes bug fixes and performance enhancements for a better app experience. 5.65.0 Apr 18 • General & Security Improvements: Internal API enhancements to improve security, stability, and overall app experience. 5.64.1 Mar 23 • Min OS Version Upgrade: Starting April 2026, the ResidentPortal app will require a minimum iOS version of 15.6. After April 2026, the app will remain functional on older versions, but users will no longer be able to upgrade to newer releases that include feature enhancements or security updates. An informational banner will be displayed to users running iOS OS versions below 15.6 as a security warning.

• General and Security Improvements: Behind-the-scenes bug fixes and performance improvements to ensure a smoother and more secure app experience. 5.64.0 Mar 2 • 3DS Authentication for Recurring Payments : Enhanced security is now in place with 3D Secure (3DS) verification for recurring payments, ensuring residents enjoy a safer and more protected payments experience.
• New Maintenance AI Banner : Now submit your work orders faster with a one-click experience, enabled by the new banner on the Maintenance screen.
• General and Security Improvements: Behind-the-scenes bug fixes and performance enhancements for a better app experience. 5.63.0 Jan 26 • AI-Powered Maintenance Chatbot: Register work orders faster and more efficiently with our new AI-powered chatbot (available for properties contracted with Maintenance AI).
• Technician Details Added: View the technician’s name and photo for a clearer understanding of who’s handling your Maintenance Request (available for properties contracted with Maintenance AI).
• EZ Enroll Upgrades: Experience smoother insurance management with improvements to policy effective dates and insured occupant handling.
• General Improvements: Behind-the-scenes bug fixes and performance enhancements for a better app experience. 5.62.0 12/17/2025 • Fixes for known issues 5.61.2 11/24/2025 • Fixes for known issues 5.61.1 11/24/2025 • Fixes for known issues 5.61.0 11/20/2025 • Fixes for known issues 5.60.1 10/15/2025 • Enhanced Stripe integration – Now supports auto-payments, one-time payments, and one-time invoice payments for a hassle-free checkout experience.
• Added JCB and China UnionPay logos to give more visibility to supported payment options.
• Bug fixes & performance upgrades – Expect a faster, more reliable experience all around. 5.60.0 10/11/2025 • Introducing Resident Pulse Feedback!
Look for the new feedback button at the bottom-right corner and share your thoughts about your community.
Your input will help us create an even better living experience.
• Fixes for known issues 5.59.1 09/21/2025 • You can now view and complete your pet screening from your move-in checklist, if your property requires it. 5.59.0 09/08/2025 • You can now save up to five payment methods for faster, easier checkouts.
• General bug fixes and improvements. 5.58.0 08/20/2025 • Fixes for known issues 5.57.1 08/10/2025 • Expanded accepted payment methods, including a wider range of Diner's Club, JCB and CUP cards.
• Apple Pay will now prominently display in your saved payment methods within One Tap Pay.
• General stability improvements for a smoother app experience. 5.57.0 07/16/2025 • Upgraded Plaid to the latest version
• Backend updates for a better user experience
• Fixes for known issues 5.56.0 06/18/2025 • Fixes for known issues 5.55.2 06/11/2025